FAQ About Our Factory.
Are you factory or trading company?
We are Manufacturer and trader,we can provide OEM&ODM service to you.
Can I visit your factory?
Yes, We can arrange our driver to pick you up when you arrived in Guangzhou. Before all, please contact us.
Does your factory have the design and development capabilities, we need the customized products?
For sure. We can make customized products, especially for you!
The staff in our R&D department are well experienced in the faucet industry, with more than 10 - 25 years' experience. Every year, we will launch 2 to 3 new series to keep our customers in a competitive stage.
Contact for more details.
How does HOMEGA ensure product quality?
We have our workshop to produce kitchen sinks, and a strict quality control system to ensure high quality in kitchen sink production.
And our quality management system includes IQC, PQC, FQC, and OQC steps to maintain high standards throughout the manufacturing process.
What certifications do HOMEGA kitchen sinks hold?
HOMEGA sinks are ISO 9001, cUPc certified, and comply with EN:1330 standards, ensuring high-quality, durable products.
What types of kitchen sinks does HOMEGA offer?
We specialize in stainless steel, handcrafted, pressed, PVD, and nano kitchen sinks, each tailored for different aesthetic and functional needs.
How should I care for my HOMEGA kitchen sink?
Regular cleaning with non-abrasive cleaners is recommended. For stainless steel sinks, avoid chlorine-based solutions to preserve the finish.
How is your factory production capability of kitchen sinks?
We can manufacture kitchen sinks up to 100,000 pieces per month.
What is the whole process for doing business with HOMEGA?
- Initial Inquiry: Start by providing details about the products you are interested in. We will respond with a detailed quote tailored to your needs.
- Sample Approval: If our quote meets your approval and you require a sample, we will issue a Proforma Invoice for you to facilitate payment for the sample.
- Production Process: Once you approve the sample and confirm the bulk order, we will issue another Proforma Invoice. Production will commence upon receipt of a 30% deposit.
- Finalization and Shipment: After production, we will send you photos of the goods, packing details, and a copy of the Bill of Lading (B/L). The shipment will be arranged and the original B/L will be provided once the balance payment is made.
- This streamlined approach ensures transparency and efficiency, from initial inquiry to final shipment, making your purchasing experience smooth and reliable.
What advantages do you have?
Proven Expertise!
With over 30 years in the industry, HOMEGA has developed the ability to anticipate potential challenges in orders and products. This foresight significantly minimizes risks, ensuring a smooth and reliable experience for every client.
FAQ About Orders.
How about the MOQ?
Write content to answer to common questions your customers may have about your products, shipping policies..
Do you ship to my country?
Yes, We ship worldwide.
How long is the delivery time for sample and bulk order?
1-2days sample order and 15-20 days for bulk order.
What’s your payment method and payment term?
Payment method: T/T, Western Union, online payment, L/C, Paypal, D/P, D/A, MoneyGram. Payment terms: 30% deposit in advance, 70% balance before shipment for big orders.
It suggests 100% payment in advance for small orders of less than 1,000 USD to save bank charges.
Can I request custom colors and designs for my sink?
Absolutely! HOMEGA’s PVD production line allows for a range of custom colors including various shades of gold and matte finishes.
How long and how to get sample from us ?
1) If you need some sample to test, we can make as per your request. You should pay for the transportation freight of samples and sample cost, while the sample cost can be refundable if order is confirmed.
2) Lead time for making sample: 3-5 days.
3) The transportation freight of samples: the freight depends on the weight and packing size and your area.
Can HOMEGA design custom packaging and assist in market planning for our products?
Absolutely! HOMEGA is equipped to help you design custom packaging featuring your own logo. Our dedicated design and marketing teams are on hand to provide tailored support, ensuring your product stands out in the market.